Our Quality, Safety and Environment policy
Our QSE (Quality, Safety and Environment) and CSR (Corporate Social Responsibility ) policies are built on our values, the pillars of our organization.
IMPLICATION
“We monitor our clients’ equipment as if it were our own, providing peace of mind in risk management.”
INTEGRITY
“The independence of our laboratories is the founding principle of our company and guides our development”.
TECHNICALITY
“Our technical expertise enables us to make assessments that lead directly to action.”
These strong, well-established values give rise to absolute priorities that translate into precise objectives.
Safety and well-being
Customer satisfaction
INTEGRITY
Acting ethically in everything we do
Sustainable development
SKILLS & TEAM SPIRIT
Build a skilled and cohesive team
The quality of our analyses
To achieve these objectives, we are committed to :
Ensure compliance with our policies, procedures and, more generally, with compliance standards and obligations
Ensure the coherence of our activities through the implementation of an efficient and consistent management system.
Prevent risks (quality, pollution, safety)
behave with integrity and impartiality, respecting the network's values of ethics and confidentiality
Initiate every meeting with a safety topic
Taking care of employees' well-being
Protecting the environment by implementing an environmental approach
Join a sustainable development initiative by calculating our carbon footprint
Stimulate the participation and responsibility of all staff to develop their skills at all hierarchical levels
Ensure the involvement and training of all staff, who, day after day, each at their own level, put their know-how and talent at the service of our customers.
Improve our lead times (processing of non-conformities, BLs, samples)
“We are all responsible for the quality of service we provide.”
Dino TORCHIA, President,
Eurofins IESPM’s CSR policy is further strengthened by its commitment to various environmental protection measures.
Our NF EN ISO 14001 certification commits us to reducing the environmental impact of our activities by acting on 4 main components:
- Limiting the impact of transport (aiming for carbon neutrality by 2025)
- Management of common and business-related waste
- Raising our employees’ awareness of the impact of energy use
- Reducing consumption
In addition, NF EN ISO 45001 certification commits us to a social responsibility initiative whose criteria include, among other things:
- Ensuring employee safety
- Respect for gender parity
- Open communication and equal opportunities for all employees
- Quality of life at work, with a dedicated person
Eurofins IESPM and its commitment to gender equality.
OUR COMMITMENT TO PARITY
The Women-Men Equality Index, resulting from the law of 05/09/18 for the freedom to choose one’s professional future and the decree of 08/01/19, enables companies to measure their progress in eliminating unjustified pay gaps between women and men, through objective indicators:
- The gender pay gap for comparable positions and ages: 36/40,
- The gap in the distribution of individual 35/35 increases,
- The number of employees receiving a raise after returning from maternity leave: 15/15,
- The number of women among the 10 highest earners: 0/10.
Eurofins IESPM scored 85 points.
We are committed to the development and careers of our female employees.
The fruit of a constant non-discriminatory policy, particularly in terms of compensation, this result encourages us to pursue and strengthen our pay equity policy with the aim of continuous improvement.
Our ESG (Environmental, Social, and Governance) Approach
At Eurofins, sustainability is at the heart of our mission: to contribute to a healthier and safer world through high-quality analytical services. Our ESG approach is based on concrete actions aimed at protecting the environment, fostering the well-being of our employees, and promoting responsible governance.
In 2025, the Group achieved carbon neutrality for emissions directly related to its operations. We also support our clients in addressing their sustainability challenges through reliable and innovative analytical solutions, while placing ethics, quality, and continuous improvement at the heart of our commitments.
The identity sheet for the complaints management process is available to any interested party on request from Eurofins Laboratories.